Supervisory Management

Supervisory Management

Course Background:

This course will offer an opportunity to all supervisors for analysis, reflection and action that will help them to achieve a better working environment in their work lives.

Course Content:

• Behaviour
• Communication
• The need for change in the working environment

Learning Outcomes:

The course is suited to personnel working in a supervisory capacity

This Course is Designed For:

• Understand what’s acceptable and unacceptable behaviour in a modern workplace
• Understand conflict at work and the causes of conflict
• Change their style when communicating and reacting to each other in the workplace
• Understand that all employees should accept the need for change and contribute in a positive manner for continuous improvement
• Improve their participation as members of a team of strong individuals who will contribute to the future of the business that is operating in a very competitive marketplace

Training Methodology:

This course is classroom based; it is highly interactive with role-playing and practical exercises to reinforce understanding and learning.

What to Bring to the Course:

All equipment will be provided, however, feel free to bring your own equipment.

Duration of the Course:

1 day

Participants:

Up to 12 participants per course

Certification:

On successful completion of this course, participants will be awarded a certification in supervisory management skills.

Upcoming Schedules: