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Staff Skills Specific: Conflict Resolution, Team Building, Customized Technology

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Staff Skills Specific: Conflict Resolution, Team Building, Customized Technology

Course Overview:

This course is designed to equip participants with essential skills in conflict resolution, team building, and customized technology. Participants will learn practical strategies and techniques to effectively manage conflicts, foster team collaboration, and leverage customized technology solutions to enhance productivity and efficiency in the workplace.

Course Content:

Conflict Resolution

  • Understanding Conflict
    • Definition of conflict
    • Types of conflicts encountered in the workplace
    • Impact of unresolved conflicts on productivity and morale
  • Conflict Resolution Strategies
    • Collaborative problem-solving techniques
    • Active listening and empathy in conflict resolution
    • Negotiation and compromise

Team Building

  • Importance of Team Building
    • Benefits of strong teamwork
    • Characteristics of effective teams
  • Team Dynamics and Communication
    • Understanding team roles and responsibilities
    • Improving communication and trust within teams
    • Building a positive team culture
  • Team Building Activities
    • Icebreakers and team-building exercises
    • Collaborative challenges to foster teamwork and problem-solving skills

Customized Technology

  • Assessing Technological Needs
    • Identifying organizational requirements for customized technology solutions
    • Evaluating existing technology infrastructure and identifying areas for improvement
  • Exploring Customized Technology Solutions
    • Overview of available customized technology options
    • Tailoring technology solutions to meet specific organizational needs
  • Implementing Customized Technology
    • Best practices for introducing new technology tools to the team
    • Training and support strategies for successful technology adoption

Integration and Application

  • Integrating Conflict Resolution, Team Building, and Customized Technology
    • Identifying opportunities to apply conflict resolution and team building skills in conjunction with customized technology solutions
    • Developing action plans for implementing new strategies in the workplace
  • Case Studies and Group Discussion
    • Analyzing successful integration of conflict resolution, team building, and customized technology in real-world scenarios
    • Sharing insights and lessons learned

Learning Outcomes:

By the end of this course, participants will have gained valuable insights and practical skills in conflict resolution, team building, and customized technology. They will be equipped to foster a positive work environment, enhance team collaboration, and leverage technology effectively to drive organizational success.

Duration of the Course: 1 day

Certification: A certificate of completion will be provided to participants who attend the full course.

  • Duaration of the Course
  • Participants
  • Certification
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Sarah Thomas
Training was well prepared and well presented. The course added value to my day to day. Thank you Samson Training and Kean specifically. I enjoyed your "funny but not funny" jokes :)
Bonnie Reidy
Excellent cCourse and well presented
Bonnie O'Connor
Even through a pandemic , samsung training met all our needs and requirements to get us over the finish line and qualify to first aid responders. A very interesting course that covered everything. would highly recommend
Elzbieta Filipowicz
I would like to say I found the course very interesting and really enjoyable. I want to commend Cheryl on how she presented the course. She went into great detail and I left the course very happy and I learned a lot.
Ciara Kenny
Excellent course and great communication throughout from team.
Conor McElvaney
Even through the Pandemic Chris and the team succeeded in delivering our manual handling instructors course - delighted !
Sarah Cummins
Positive: Quality
British Health
Modern, thorough and very well organised approach to training and certification. 5 Star service - thanks to Chris and his team
David Powell
Outstanding Training Company