This course provides learners with an understanding of disability, accessibility and inclusion in the workplace. It aims to promote respectful communication, challenge misconceptions and help employees create a more inclusive environment for colleagues, customers and visitors with disabilities.
SAMSON TRAINING
Where Experience Meets Excellence
Disability Awareness Training – E-Learning
Course Outline
Module 1 – Understanding Disability
• What is disability?
• Understanding different types of disabilities
• Visible and non-visible disabilities
• Physical, sensory, intellectual and psychosocial disabilities
• Common misconceptions and stereotypes
• The importance of dignity and respect
Module 2 – Disability in the Irish Workplace
• Disability and inclusion in Ireland
• Overview of relevant Irish equality legislation
• Employment Equality Acts
• Equal Status Acts
• Disability discrimination
• Employer and employee responsibilities
• Reasonable accommodation – an introduction
Module 3 – Barriers to Inclusion
• Physical and environmental barriers
• Communication barriers
• Attitudinal barriers
• Digital and technological barriers
• Organisational barriers
• Recognising and reducing barriers in the workplace
Module 4 – Inclusive Communication
• Respectful language and terminology
• Communicating with people with different disabilities
• Avoiding assumptions
• Active listening and empathy
• Asking before providing assistance
• Respecting personal space and independence
• Communicating with people with sensory or communication difficulties
Module 5 – Accessibility & Reasonable Accommodation
• What does accessibility mean?
• Making workplaces more accessible
• Reasonable accommodation and its purpose
• Supporting employees and customers with disabilities
• Accessible meetings, training and communications
• Digital accessibility awareness
• Working with individuals to identify appropriate support
Module 6 – Creating an Inclusive Workplace
• Promoting equality and inclusion
• Challenging stereotypes and inappropriate behaviour
• Preventing discrimination and harassment
• Supporting colleagues with disabilities
• Creating a culture of belonging
• The role of managers and employees
• Reporting concerns through appropriate workplace procedures
FINAL ASSESSMENT
Assessment Structure
• Format: Multiple-choice questions
• Number of questions: 20
Passing Rate
✅ 70% Pass Mark
Duration: Approximately 30–45 minutes
Delivery: e-learning
Failure Handling
• If the learner fails:
o Can review modules
o Retake assessment (up to 3 times)
Who the Course Is For
Suitable for:
· All employees and new starters
· Supervisors, Team Leaders and Managers
· HR and People teams
· Customer-facing staff
· Employees responsible for accessibility or inclusion
Why This Training Is Important
Promoting Equality & Inclusion
Disability awareness helps organisations create workplaces where people are treated fairly, respectfully and with dignity.
Reducing Barriers
Understanding the barriers people with disabilities may experience can help employees identify opportunities to improve accessibility and inclusion.
Improving Communication
Awareness of appropriate communication practices helps employees interact more confidently and respectfully with colleagues, customers and service users.
Supporting an Inclusive Workplace
Employees at every level have a role in creating an environment where people feel respected, valued and included.
Supporting Legal Responsibilities
Awareness of Irish equality legislation helps employees understand the importance of preventing discrimination and supporting equality of opportunity.
Creating Positive Workplace Culture
Small changes in behaviour, communication and attitudes can make a significant difference to people's experience of the workplace.
Course Objectives
Upon completion of this course, participants will be able to:
· Understand different types of disability
· Recognise common barriers faced by people with disabilities
· Communicate respectfully and appropriately
· Understand the principles of accessibility and reasonable accommodation
· Recognise potential discrimination and inappropriate behaviour
· Support a more inclusive workplace environment
· Understand their responsibilities in promoting dignity, equality and inclusion
Course Format & Delivery
Online E-Learning
• 100% online learning
• Self-paced course delivery
• Interactive learning modules
• Practical workplace examples
• Real-world scenarios
• Knowledge checks
• Final multiple-choice assessment
• Flexible online access
• Suitable for individual and group training
Irish Legislation Supported
The course introduces learners to key Irish equality and disability-related legislation and guidance, including:
• Employment Equality Acts 1998–2015
• Equal Status Acts 2000–2018
• Disability Act 2005
• Irish Human Rights and Equality Commission Act 2014
• United Nations Convention on the Rights of Persons with Disabilities (UN CRPD)
• Equality, accessibility and reasonable accommodation principles
• Workplace inclusion and anti-discrimination principles
The Employment Equality Acts prohibit discrimination in employment on a number of grounds, including disability, while the Equal Status Acts address discrimination in the provision of goods and services and other areas covered by the legislation.
The Disability Act 2005 also provides an important legislative framework concerning disability and accessibility in Ireland.
This course provides general disability awareness training and should be used alongside an organisation's own equality, diversity, inclusion, accessibility and workplace policies.
Why Choose Samson Training
Samson Training provides professional workplace training designed to help organisations develop employee awareness, inclusion and positive workplace practices.
Our approach focuses on:
• Practical disability awareness
• Irish equality principles
• Workplace inclusion
• Accessibility awareness
• Respectful communication
• Reasonable accommodation awareness
• Practical workplace scenarios
• Flexible online learning
• Training suitable for employees at different levels
Our e-learning format allows organisations to provide consistent disability awareness training across their workforce while giving employees the flexibility to complete training online.
FAQ's
What is Disability Awareness Training?
Disability Awareness Training helps employees understand disability, accessibility, inclusion and respectful communication, while developing greater awareness of the barriers people with disabilities may experience.
Who should complete this course?
The course is suitable for all employees, managers, supervisors, HR teams, customer-facing employees and anyone who works with colleagues, customers or service users.
How long does the course take?
The course takes approximately 30–45 minutes to complete, depending on the learner and their pace.
Is the course delivered online?
Yes. The course is delivered through flexible, self-paced online e-learning.
Key Info:
Duration:
Approximately 30-45 minutes
Participants:
TBC
Structure:
E-Learning
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