The Real Cost of Workplace Medical Emergencies
• Common causes of workplace injuries and medical emergencies
• The impact of delayed or ineffective first aid response
• Business disruption, absenteeism, and legal consequences
• Protecting employees, contractors, and visitors
• Lessons learned from real workplace incidents
Understanding the Role of the Workplace First Aider
• Responsibilities of the occupational first aider
• Scene safety and dynamic risk assessment
• Communication during emergencies
• Activating Emergency Medical Services (EMS)
• Maintaining casualty dignity and reassurance
Casualty Assessment & Emergency Response
• Primary Survey (DRSABCDE approach)
• Secondary assessment techniques
• Monitoring casualty condition
• Infection prevention and control
• Recording incidents and handover procedures
CPR, AED & Life-Threatening Emergencies
• Adult CPR techniques
• Safe use of an Automated External Defibrillator (AED)
• Recovery position
• Choking management
• Cardiac emergencies and early intervention
Managing Workplace Injuries & Medical Conditions
• Severe bleeding and shock management
• Burns and scalds
• Fractures, sprains, and soft tissue injuries
• Head, neck, and spinal injuries
• Medical emergencies including asthma, diabetes, seizures, stroke, allergic reactions, and heart attack
Practical First Aid Skills
• Bandaging and dressings
• Managing unconscious casualties
• Safe casualty movement considerations
• Practical scenario-based exercises
• Instructor coaching and competency assessment
Organisational Responsibility & Safety Culture
• Employer and employee responsibilities
• Maintaining workplace first aid arrangements
• Reporting incidents and near misses
• Supporting emergency preparedness planning
• Promoting a proactive health and safety culture
First Aid as an Ongoing Risk Management Activity
• Maintaining practical competence
• Regular refresher training and skills practice
• Reviewing emergency procedures
• Continuous improvement through workplace learning
• Embedding first aid awareness across the organisation