Group Facilitation Training Course

Introduction to Group Facilitation
• Definition of facilitation and its role in organisations
• Differences between facilitation, training, and management
• Role of a facilitator in guiding group outcomes
• Importance of neutrality and structured engagement

Understanding Group Dynamics
• How groups form and develop
• Behavioural roles within groups
• Managing dominant and disengaged participants
• Encouraging balanced participation

Facilitation Planning and Preparation
• Defining objectives and desired outcomes
• Structuring agendas for effective sessions
• Selecting appropriate facilitation techniques
• Preparing materials and resources

Core Facilitation Skills
• Active listening and questioning techniques
• Clear communication and instruction delivery
• Managing time and session flow
• Encouraging collaboration and participation

Facilitation Techniques and Tools
• Brainstorming and idea generation methods
• Structured discussion techniques
• Decision-making frameworks
• Use of visual aids and facilitation tools

Managing Challenging Situations
• Handling conflict within groups
• Managing difficult participants
• Addressing disengagement or resistance
• Maintaining control while remaining neutral

Communication and Engagement
• Verbal and non-verbal communication skills
• Building trust and psychological safety
• Encouraging open dialogue
• Managing group energy and focus

Practical Facilitation Sessions
• Facilitating real-time group exercises
• Applying facilitation techniques in scenarios
• Peer feedback and observation
• Reflecting on facilitation performance

Facilitation in Workplace Contexts
• Running effective meetings and workshops
• Supporting organisational decision-making
• Facilitating cross-functional collaboration
• Leading hybrid and remote facilitation sessions

Facilitation as an Ongoing Skill
• Continuous improvement and reflection
• Adapting facilitation style to different groups
• Building confidence and professional presence
• Supporting organisational communication culture

This course is suitable for individuals responsible for leading meetings, workshops, or group discussions, including:

• Human Resources Managers & Directors
• HR Business Partners
• Learning & Development Professionals
• Team Leaders and Supervisors
• Operations Managers
• Project Managers
• Consultants and Trainers
• Facilitators and Workshop Leaders
• Senior Management and Leadership Teams

No prior facilitation experience is required.

Organisational Effectiveness
Poorly facilitated sessions can result in unclear outcomes and wasted time
Effective facilitation improves decision-making and team alignment

Communication and Collaboration
Strong facilitation encourages participation and open communication
Supports cross-functional collaboration and idea sharing

Leadership Capability
Facilitation is a key leadership skill for managing teams and discussions
Enables leaders to guide rather than direct conversations

Productivity and Outcomes
Structured facilitation ensures meetings and workshops deliver results
Reduces inefficiencies and improves team engagement

Participants will:

• Understand the principles of effective group facilitation
• Develop structured facilitation planning skills
• Apply techniques to manage group dynamics
• Facilitate discussions and decision-making processes
• Manage challenging behaviours within groups
• Improve communication and engagement strategies
• Build confidence in leading group sessions
• Support organisational collaboration and productivity

Instructor-led training

• Interactive group discussions and exercises
• Practical facilitation sessions and role play
• Scenario-based learning and feedback

Delivered:

• Onsite at client premises

The course emphasises practical facilitation skills, real-time application, and participant feedback.

While Group Facilitation Training is not governed by a single specific regulation, it supports organisational responsibilities under:

• Safety, Health and Welfare at Work Act 2005

This includes employer duties to:

• Provide safe systems of work
• Ensure effective communication of workplace procedures
• Support employee consultation and participation
• Promote a positive and collaborative workplace environment

Samson Training delivers professional development programmes focused on practical workplace application and organisational performance.

Our approach emphasises:

• Practical facilitation techniques
• Real workplace scenarios and exercises
• Clear structure and outcome-focused delivery
• Interactive and engaging learning methods
• Observation-led feedback and improvement

We position facilitation as a core organisational capability that drives communication, alignment, and performance.

What is Group Facilitation training?
Group Facilitation training teaches participants how to effectively lead discussions, workshops, and meetings to achieve structured outcomes and improve collaboration.

Who should attend this course?
Anyone responsible for leading meetings, workshops, or team discussions, including managers, HR professionals, and team leaders.

Is this course practical?
Yes. The course includes practical facilitation exercises, role play, and feedback sessions to build real-world capability.

How long is the course?
The course is delivered over 4 to 5 days, depending on organisational requirements.

Can the course be tailored?
Yes. Training can be customised to reflect organisational needs, industry context, and participant roles.