Course Outline
Introduction to ISO 9001
• Overview of ISO 9001 Quality Management Systems
• Key principles of quality management
• Structure of ISO standards (Annex SL)
• Understanding organisational context
• Risk-based thinking and process approach
Interpretation of ISO 9001 Requirements
• Detailed review of ISO 9001 clauses
• Leadership and organisational roles
• Planning and risk management
• Support functions and resource management
• Operational control and performance evaluation
• Continuous improvement requirements
Fundamentals of Auditing
• Principles of auditing (based on ISO 19011 guidelines)
• Types of audits (internal, external, certification)
• Auditor roles and responsibilities
• Ethical conduct and professional judgement
• Audit lifecycle overview
Audit Planning and Preparation
• Establishing audit objectives and scope
• Developing audit plans and checklists
• Reviewing documentation and procedures
• Preparing audit questions
• Identifying key risk areas
Conducting an Audit
• Opening meeting procedures
• Gathering objective evidence
• Interviewing techniques
• Observing processes and activities
• Sampling methods
• Identifying non-conformities
Reporting Audit Findings
• Classifying audit findings
• Writing clear non-conformity statements
• Preparing audit reports
• Communicating findings effectively
• Closing meeting procedures
Corrective Actions and Follow-Up
• Root cause analysis
• Evaluating corrective action plans
• Verifying effectiveness of actions
• Audit follow-up procedures
Practical Audit Exercises
• Case study-based audit scenarios
• Role-play exercises
• Conducting simulated audits
• Writing audit reports
• Group discussions and feedback
Auditor Competence and Behaviour
• Professional communication skills
• Managing difficult audit situations
• Maintaining objectivity and independence
• Continuous improvement as an auditor
Who the Course Is For
This course is suitable for individuals involved in quality management systems, auditing, and organisational compliance, including:
• Quality Managers and Quality Engineers
• Internal Auditors and Audit Team Members
• Compliance and Risk Managers
• Operations Managers
• Process Improvement Professionals
• Consultants and Quality Advisors
• Individuals responsible for ISO 9001 implementation
• Professionals seeking to become certified Lead Auditors
No prior auditing experience is required, although a basic understanding of quality management systems is beneficial.
Why This Training Is Important
Quality Assurance
Effective auditing ensures that quality management systems operate as intended
Supports consistent product and service delivery
Risk Management
Audits identify weaknesses and potential risks within organisational processes
Enables proactive corrective action
Compliance
Organisations must demonstrate compliance with ISO 9001 requirements
Auditing supports certification and regulatory expectations
Continuous Improvement
Audits provide structured insights for ongoing organisational improvement
Strengthens operational performance and efficiency
Course Objectives
Participants will:
• Understand ISO 9001 requirements and quality management principles
• Interpret ISO 9001 clauses within organisational contexts
• Plan and prepare for audits effectively
• Conduct audits using structured methodologies
• Identify and report non-conformities
• Evaluate corrective actions and follow-up processes
• Develop professional auditing and communication skills
• Support organisational compliance and continuous improvement
Course Format & Delivery
Instructor-led training
• Interactive workshops and discussions
• Case studies and real-world audit scenarios
• Practical audit simulations
• Group exercises and role-play
Delivered:
• Onsite at client premises, or
• At designated training venues
The course emphasises practical auditing competence, real-world application, and structured decision-making.
Irish Legislation Supported
While ISO 9001 is an international standard, this training supports organisational obligations under:
• Safety, Health and Welfare at Work Act 2005
Organisations implementing ISO 9001 often align quality systems with:
• Regulatory compliance requirements
• Organisational governance frameworks
• Risk management and operational control systems
This training supports organisations in maintaining structured, compliant, and auditable management systems.
Why Choose Samson Training
Samson Training delivers professional quality and auditing training designed to support real organisational systems and performance.
Our approach emphasises:
• Practical audit skills and real-world application
• Clear understanding of ISO 9001 requirements
• Structured audit methodology
• Experienced instructors with industry knowledge
• Scenario-based learning and case studies
• Consistent professional delivery
We position auditing as a strategic organisational function, not just a compliance exercise.
FAQ's
What is ISO 9001 Lead Auditor training?
ISO 9001 Lead Auditor training provides the knowledge and skills required to conduct, lead, and manage Quality Management System audits in accordance with ISO standards.
Who should attend this course?
Professionals involved in quality management, compliance, auditing, or process improvement should attend this course.
Do I need prior auditing experience?
No. However, a basic understanding of quality management systems is recommended.
What is the duration of the course?
The course is delivered over five days and includes both theoretical and practical audit training.
Does the course include practical auditing exercises?
Yes. Participants complete case studies, role-play audits, and reporting exercises.
Can this course support ISO 9001 certification?
Yes. The training supports organisations and individuals in preparing for ISO 9001 audits and certification processes.
