Module 1 – Understanding Mental Wellness
• What is mental wellness?
• Mental health and everyday wellbeing
• Factors that can influence mental wellness
• Understanding the connection between work and wellbeing
• Creating positive wellbeing habits
Module 2 – Workplace Stress
• What is stress?
• Common causes of workplace stress
• Workload and time pressures
• Workplace relationships
• Change and uncertainty
• Working in isolation
• Recognising signs of excessive stress
Work-related stress can arise from factors such as workload, insufficient time, workplace relationships, working in isolation and other working conditions.
Module 3 – Recognising the Signs
• Changes in mood or behaviour
• Reduced concentration
• Feeling overwhelmed
• Fatigue and low energy
• Changes in motivation
• Irritability and frustration
• Recognising when additional support may be appropriate
The course focuses on awareness and early recognition rather than diagnosis.
Module 4 – Building Personal Resilience
• Understanding resilience
• Developing healthy coping strategies
• Managing everyday pressures
• Maintaining positive routines
• Setting realistic expectations
• Taking appropriate breaks
• Maintaining healthy boundaries
• Developing a positive approach to challenges
Module 5 – Healthy Working Practices
• Work-life balance
• Managing workload
• Prioritising tasks
• Taking regular breaks
• Staying connected with colleagues
• Managing remote and hybrid working
• Creating healthy working routines
• Recognising the importance of recovery and downtime
Module 6 – Supporting Others
• Creating a supportive workplace
• Listening appropriately
• Communicating with colleagues
• Showing empathy and respect
• Recognising when someone may be struggling
• What you can and cannot do as a colleague
• Encouraging appropriate professional support
• Maintaining confidentiality and professional boundaries
Module 7 – Creating a Positive Workplace
• Respectful workplace relationships
• Communication
• Psychological safety
• Team support
• Managing conflict appropriately
• Bullying and inappropriate behaviour
• Encouraging employees to raise concerns
• Building a culture of wellbeing
Psychosocial hazards can include conflict, bullying, high demands, low control, role confusion, low support and poor communication. The HSA recommends that psychosocial circumstances and available supports and controls are considered as part of workplace risk management.
Module 8 – Getting Support
• Recognising when help may be needed
• Speaking to a manager or appropriate workplace contact
• Employee assistance programmes
• Occupational health support
• GP and healthcare support
• Emergency and crisis support
• Encouraging early communication
Module 9 – Personal Wellbeing Action Plan
• Identifying personal wellbeing priorities
• Recognising workplace stressors
• Identifying positive changes
• Building healthy habits
• Knowing when and where to seek support
Module 10 – Knowledge Assessment
Online multiple-choice assessment covering the key topics presented throughout the course.