Mental Health First Response Awareness

The Real Cost of Poor Mental Health Awareness
• Impact of poor mental wellbeing on employees and organisations
• Absenteeism, presenteeism, and reduced productivity
• Workplace stress, burnout, and psychological risks
• The importance of recognising early warning signs
• Lessons learned from real workplace wellbeing challenges

Understanding Mental Health in the Workplace
• What mental health is and why it matters
• Mental health continuum and wellbeing concepts
• Common mental health conditions and misconceptions
• Factors that influence mental health at work
• Reducing stigma through awareness and education

Recognising Early Warning Signs
• Behavioural, emotional, and physical indicators
• Signs of stress, anxiety, depression, and burnout
• Identifying individuals who may need support
• Understanding risk factors and protective factors
• Recognising when immediate action may be required

Providing Mental Health First Response
• The role and boundaries of a Mental Health First Responder
• Active listening and supportive communication skills
• Responding with empathy and confidence
• Encouraging individuals to seek appropriate professional support
• Managing difficult conversations respectfully

Supporting Individuals During Difficult Situations
• Responding to emotional distress
• Managing challenging conversations appropriately
• Signposting to internal and external support services
• Maintaining confidentiality and professional boundaries
• Supporting recovery and ongoing wellbeing

Creating a Psychologically Safe Workplace
• Promoting open conversations about mental health
• Encouraging supportive workplace behaviours
• Recognising management and employee responsibilities
• Building resilience across teams
• Supporting an inclusive workplace culture

Mental Health as an Ongoing Organisational Responsibility
• Reporting concerns appropriately
• Encouraging early intervention
• Supporting wellbeing initiatives
• Continuous awareness and refresher learning
• Embedding mental wellbeing into organisational culture

This course is suitable for employees and managers who want to develop awareness of mental health and support a positive workplace culture.

Participants may include:

• HR Managers and HR professionals
• Supervisors and team leaders
• Health & Safety representatives
• Wellbeing coordinators
• Managers and department heads
• Employee support champions
• Office and operational staff
• Organisations wishing to promote workplace wellbeing

No prior mental health training is required.

Workplace Wellbeing
Mental health awareness helps create supportive workplaces where employees feel comfortable discussing wellbeing concerns.

Early Intervention
Recognising early signs of distress can help individuals receive appropriate support sooner.

Positive Workplace Culture
Training encourages open communication and reduces stigma around mental health discussions.

Organisational Responsibility
Employers have a duty to protect employee wellbeing and support a psychologically healthy working environment.

Participants will:

• Understand the importance of mental health awareness in the workplace
• Recognise common mental health challenges and warning signs
• Develop confidence in approaching supportive conversations
• Understand appropriate responses to mental health concerns
• Identify available workplace support systems and resources
• Promote a culture of psychological wellbeing in the workplace

Instructor-led training supported by practical discussions and workplace scenarios.

Includes:

• Interactive group discussions
• Real workplace case examples
• Communication practice exercises
• Mental health awareness guidance

Delivered:
• Onsite at client premises
• Online Webinar

This training supports employer obligations under:

• Safety, Health and Welfare at Work Act 2005

Employers are required to ensure, as far as reasonably practicable:

• Protection of employee health and welfare
• Management of workplace risks including psychosocial risks
• Promotion of safe and healthy working environments

Mental health awareness training supports organisations in addressing psychological wellbeing as part of overall workplace health and safety management.

Samson Training provides professional workplace training focused on practical awareness, employee wellbeing, and organisational responsibility.

Our training emphasises:

• Practical workplace mental health awareness
• Supportive communication techniques
• Real workplace scenarios and discussions
• Reducing stigma around mental health
• Encouraging proactive wellbeing culture

We focus on building awareness and confidence so employees feel equipped to respond appropriately when mental health concerns arise.

What is Mental Health First Response Awareness training?
Mental Health First Response Awareness training teaches participants how to recognise signs of mental health distress and respond appropriately by offering initial support and encouraging individuals to seek professional help where necessary.

Who should attend Mental Health Awareness training?
Employees, managers, HR professionals, and workplace wellbeing representatives can benefit from developing mental health awareness and supportive communication skills.

Does the course train participants to diagnose mental health conditions?
No. The course focuses on awareness, recognising warning signs, and providing supportive first response guidance rather than diagnosis or clinical treatment.

How long is the Mental Health First Response Awareness course?
The course is delivered over one full day and includes discussion-based learning and practical workplace scenarios.