SAMSON TRAINING

Where Experience Meets Excellence

Healthcare

End of Life Policy & Procedure Training Course

End of Life care requires organisations and personnel to approach care delivery with dignity, compassion, professionalism, and clear procedural understanding. Employees working in healthcare, residential care, community care, and support environments may encounter sensitive situations involving palliative care, end-of-life decision-making, communication with families, and organisational procedures following death.

This End of Life Policy & Procedure Training provides participants with practical understanding of end-of-life care principles, organisational responsibilities, communication considerations, and procedural awareness aligned with Irish healthcare and workplace legislation.

The course focuses on dignity-centred care, professional responsibilities, communication standards, and structured organisational procedures that support individuals, families, and staff during end-of-life situations.

Designed for healthcare and care-support environments across Ireland, this training supports organisations in maintaining professional standards, regulatory compliance, and compassionate care practices.

 

Course Outline

Introduction to End of Life Care
• Definition and principles of end-of-life care
• Understanding palliative and supportive care
• Importance of dignity, respect, and person-centred approaches
•Emotional and organisational impact of end-of-life situations

Professional Roles and Responsibilities
• Understanding staff responsibilities during end-of-life care
• Scope of professional practice
• Communication between multidisciplinary teams
• Maintaining confidentiality and professionalism

Communication and Compassionate Care
• Communicating sensitively with individuals and families
• Cultural and religious considerations
• Supporting emotional wellbeing and dignity
• Managing difficult conversations professionally

End of Life Policies and Procedures
• Organisational procedures following deterioration or death
• Escalation and reporting processes
• Documentation and record keeping requirements
• Understanding care planning and consent awareness

Infection Prevention and Safety Considerations
• Infection prevention procedures
• Safe handling and hygiene awareness
• PPE considerations where applicable
• Respectful and safe workplace practices

Emotional Impact and Staff Support
• Recognising emotional impact on staff
• Maintaining professional resilience
• Accessing organisational support structures
• Supporting colleagues following difficult incidents

Ethical and Legal Considerations
• Respecting individual rights and dignity
• Understanding organisational responsibilities
• Awareness of legal and professional standards in Ireland

End of Life Care as an Ongoing Responsibility
• Continuous communication and awareness
• Supporting compassionate workplace culture
• Maintaining professional standards and accountability

Who the Course Is For

This course is suitable for personnel involved in healthcare, residential care, support services, and wellbeing environments, including:

• Healthcare Assistants
• Nurses and Care Staff
• Residential Care Personnel
• Disability Support Staff
• Community Care Workers
• Supervisors and Team Leaders
• HR and Wellbeing Personnel
• Healthcare Managers
• Social Care Personnel
• Hospice and Palliative Support Staff

No prior end-of-life care training is required.

Why This Training Is Important

Dignity and Compassion
End-of-life situations require respectful, compassionate, and person-centred approaches that support individuals and families during sensitive circumstances.

Professional Responsibility
Employees must understand organisational procedures, communication standards, and their responsibilities when supporting individuals receiving end-of-life care.

Emotional Wellbeing
Training helps staff manage emotionally challenging situations professionally while supporting colleagues and maintaining resilience.

Compliance
Supports organisational responsibilities under Irish healthcare guidance, workplace safety obligations, and professional care standards.

Course Objectives

Participants will:

• Understand the principles of end-of-life care
• Recognise professional responsibilities and boundaries
• Communicate sensitively and appropriately
• Understand organisational policies and procedures
• Support dignity-centred care practices
• Maintain professionalism and confidentiality
• Contribute to compassionate workplace culture and care delivery

Course Format & Delivery

Instructor-led training

Includes:

• Interactive discussion and workplace scenarios
• Communication awareness exercises
• Policy and procedure guidance
• Practical examples relevant to Irish healthcare environments

Delivered:

• Onsite at client premises, or
• Online Webinar

The course focuses on practical awareness, communication, and organisational responsibility rather than clinical intervention training.

Irish Legislation Supported

This training supports organisational responsibilities under:

• Safety, Health and Welfare at Work Act 2005
• Health Act 2007
• HIQA National Standards for Safer Better Healthcare
• HIQA National Standards for Residential Care Settings for Older People in Ireland
• Assisted Decision-Making (Capacity) Act 2015

Irish healthcare and workplace guidance requires organisations to:

• Maintain dignity and person-centred care standards
• Ensure appropriate policies and procedures are in place
• Support safe and professional care delivery
• Provide staff with appropriate training and guidance
• Maintain appropriate communication and documentation practices

Why Choose Samson Training

Samson Training delivers professional workplace and healthcare training focused on practical awareness, compassionate care, and organisational responsibility.

Our approach emphasises:

• Dignity-centred learning
• Clear understanding of responsibilities
• Real workplace scenarios and communication awareness
• Professional and respectful training delivery
• Observation-led discussion and practical understanding

We position end-of-life awareness as part of broader organisational care culture and professional responsibility.

FAQ's

Is End of Life Training mandatory in Ireland?
While specific training requirements may vary depending on care settings and organisational policies, employers must ensure staff are appropriately trained to support safe, dignified, and professional care practices.

Who should attend this course?
The course is suitable for healthcare staff, care assistants, residential care personnel, support workers, and individuals involved in wellbeing or care-support environments.

Does this course cover clinical palliative care procedures?
No. This course focuses on awareness, communication, organisational responsibilities, and end-of-life procedures rather than clinical medical interventions.

Is the course suitable for residential care settings?
Yes. The course is designed for healthcare, residential care, disability services, community care, and wellbeing environments.

Can the training be delivered onsite?
Yes. Training can be delivered onsite and tailored to organisational procedures and workplace environments.

Key Info:

Duration: Typically delivered as a 1/2 Day End of Life Policy & Procedure Training Course / Flexible delivery options available depending on organisational requirements
Participants: Up to 12
Structure: Onsite at client premises / Online Webinar

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