HIQA National Standards & Regulations Training Course

Introduction to HIQA and Regulation in Ireland
• Role of HIQA within Irish health and social care
• Purpose of national standards and regulations
• Overview of regulated service environments
• Importance of governance and compliance

Understanding HIQA National Standards
Core Principles of HIQA Standards
• Person-centred care
• Safe and effective services
• Leadership and governance
• Workforce responsibilities
• Quality improvement culture
Types of HIQA Standards
• Disability services
• Residential care services
• Older persons services
• Healthcare services
• Children’s services

Regulatory Responsibilities and Compliance
Organisational Responsibilities
• Provider responsibilities
• Registered provider obligations
• Management and staff responsibilities
• Duty of care principles
Compliance and Risk Management
• Identifying areas of non-compliance
• Risk management and escalation
• Importance of documentation and reporting
• Continuous monitoring and improvement

HIQA Inspections and Preparedness
Understanding the Inspection Process
• Types of inspections
• Inspection themes and focus areas
• Common compliance findings
Preparing for Inspection
• Documentation readiness
• Policies and procedures
• Staff awareness and communication
• Evidence of quality systems

Governance, Policies, and Quality Systems
• Importance of governance frameworks
• Incident reporting systems
• Safeguarding and protection procedures
• Auditing and quality review processes
• Continuous improvement planning

Communication and Organisational Culture
• Supporting a culture of compliance
• Effective communication between teams
• Staff accountability and engagement
• Promoting resident and service-user wellbeing

HIQA Compliance as an Ongoing Responsibility
• Continuous regulatory awareness
• Maintaining standards between inspections
• Supporting sustainable compliance systems
• Organisational learning and improvement

This course is suitable for individuals responsible for compliance, governance, quality assurance, and operational oversight within regulated services, including:

• Healthcare Managers
• Residential Care Managers
• Disability Service Providers
• Clinical Leads
• HR Managers & HR Business Partners
• Compliance Officers
• Quality & Risk Managers
• Safeguarding Personnel
• Team Leaders & Supervisors
• Healthcare Assistants and Support Staff
• Administrators within regulated services

No prior HIQA compliance training is required.

Regulatory Compliance
Healthcare and social care providers in Ireland must demonstrate compliance with HIQA standards and applicable regulations.

Risk Management
Failure to maintain regulatory compliance can impact service quality, organisational reputation, and resident safety.

Organisational Governance
Clear understanding of standards and responsibilities supports stronger operational oversight and accountability.

Quality Improvement
Training promotes continuous improvement and supports a proactive quality and safety culture.

Participants will:

• Understand the role of HIQA and Irish regulatory frameworks
• Recognise organisational responsibilities under HIQA standards
• Understand inspection processes and compliance expectations
• Identify key governance and quality assurance requirements
• Support continuous improvement initiatives
• Promote safe, person-centred service delivery
• Strengthen organisational awareness of regulatory obligations

Instructor-led training

Includes:

• Interactive discussion and practical examples
• Review of regulatory expectations
• Scenario-based compliance discussions
• Inspection preparedness guidance

Delivered:

• Onsite at client premises, or
• Online webinar

The course focuses on practical organisational awareness and regulatory understanding rather than legal interpretation alone.

This training supports organisational obligations under:

• Health Act 2007
• Health Act 2007 (Care and Support of Residents in Designated Centres for Persons (Children and Adults) with Disabilities) Regulations 2013
• Health Act 2007 (Care and Welfare of Residents in Designated Centres for Older People) Regulations 2013
• Health Information and Quality Authority National Standards

Irish legislation and HIQA frameworks require providers to:

• Deliver safe and effective services
• Maintain governance and quality systems
• Protect service users and residents
• Monitor compliance and risk management
• Ensure staff are appropriately informed and trained

Samson Training delivers professional compliance and governance training focused on practical organisational responsibility and continuous improvement.

Our approach emphasises:

• Real-world regulatory understanding
• Practical inspection preparedness
• Organisational governance awareness
• Clear compliance responsibilities
• Consistent professional delivery
• Quality-focused operational thinking

We position HIQA compliance as part of an organisation’s ongoing quality and safety culture — not simply preparation for inspection.

What is HIQA compliance training?
HIQA compliance training helps organisations understand Irish healthcare regulations, national standards, governance requirements, and inspection expectations.

Who should attend HIQA National Standards training?
The course is suitable for healthcare managers, residential care providers, compliance personnel, quality teams, and staff working within regulated services.

Does the course cover HIQA inspections?
Yes. The training includes inspection awareness, common compliance findings, and practical preparation guidance.

Is this course suitable for disability and residential care services?
Yes. The training is relevant to disability services, residential care, healthcare environments, and other regulated Irish care settings.

Can the course be delivered onsite?
Yes. Training can be delivered onsite or online depending on organisational requirements.