Core skills for all healthcare settings
Skills every care setting needs: safety, first aid, communication and leadership. These courses suit any healthcare team.

What core training does a healthcare team need?
- Employers in Ireland must make sure staff have the information, instruction, training and supervision they need to work safely (HSA).
- A risk assessment should decide how many first aiders a workplace needs (HSA first aid questions and answers).
- The Children First Act 2015 places a legal obligation on certain people to report child protection concerns to Tusla (Tusla).
- Healthcare risk waste has its own HSA guidance.
Start with these
- First aid: First Aid Response (FAR) or Basic First Aid
- Healthcare risk waste: Clinical Waste Management
Core skills courses
Compliance, quality and governance
- Safeguarding Vulnerable Adults
Recognising signs of abuse and responding to safeguarding concerns, for care teams in every setting.
Ask about this course - Assisted Decision-Making (Capacity) Act 2015
What the Assisted Decision-Making (Capacity) Act 2015 means in daily care, for disability, older person, home and hospital teams.
Ask about this course - Advocacy, Rights & Autonomy
Advocacy, dignity and a person's right to make their own choices, for disability, older person and home care teams.
Ask about this course - Equality, Diversity & Inclusion
Equality, diversity and inclusion: respectful behaviour at work, for care teams in every setting.
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- Care Planning & Documentation
Writing a person-centred care plan and keeping records, for nursing home and home care teams.
Ask about this course - GDPR & Data Protection in Healthcare
Protecting personal and health information under GDPR, for care teams in every setting.
Ask about this course - Quality Management & Continuous Improvement
Managing quality and improving care services, for managers and teams in care services.
Ask about this course - Incident Reporting & Investigation
Reporting incidents and managing risk in a care service, for care teams in every setting.
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Leadership and professional development
- Conflict Management — Internal Staff
Spotting early signs of conflict and resolving it between colleagues, for care teams in every setting.
Ask about this course - Conflict De-escalation
Managing aggression and calming a situation down, for hospitals and care teams in every setting.
Ask about this course - Mental Health Awareness
Mental health awareness: stress, wellbeing and supportive conversations, for care teams in every setting.
Ask about this course - Manual Handling Instructor
Learn to deliver manual handling training to your own staff, for hospitals and in-house trainers.
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- Patient Handling Instructor
Learn to deliver patient handling training to your own staff, for hospitals and in-house trainers.
Ask about this course - Train the Trainer
Presentation and delivery skills for in-house trainers, for hospitals and any care team.
Ask about this course - Frontline Management & Supervisory Skills
Leading a team on the front line: communication and performance, for team leaders and managers in every care setting.
Ask about this course - Communication Skills in Healthcare
Clear, respectful communication with colleagues, residents and families, for care teams in every setting.
Ask about this course - Trauma-Informed Care
Trauma-informed care: understanding how past trauma affects people, for disability and addiction services teams.
Ask about this course - Professional Boundaries
Keeping professional boundaries in care work, for disability, home care and addiction teams.
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Health, safety and practical skills
- Manual Handling
Safe lifting and handling to prevent injury, for care teams in every setting.
Ask about this course - Patient Handling
Safe movement of the people you support, to prevent injury, for care teams in every setting.
Ask about this course - Infection Prevention & Control
Infection prevention and control: hygiene, PPE and avoiding contamination, for care teams in every setting.
Ask about this course - First Aid Response (FAR)
First Aid Response (FAR): a three-day first aid course, for workplace first aiders in every care setting.
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- First Aid Response Refresher
First Aid Response refresher: a two-day course to renew your first aid skills, for workplace first aiders.
Ask about this course - Basic First Aid
Basic First Aid for emergencies at work, for care teams in every setting.
Ask about this course - Fire Safety & Fire Warden
Fire prevention, emergency procedures and evacuation, for fire wardens and care teams in every setting.
Ask about this course - Health & Safety Awareness
Health and safety basics: hazards, duties and preventing accidents, for care teams in every setting.
Ask about this course - Risk Assessment Training
Finding hazards, judging risks and choosing controls, for care teams in every setting.
Ask about this course - Sharps, Blood & Bodily Fluid Spillages
Safe handling of sharps and of blood and body fluid spillages, for care teams in every setting.
Ask about this course - Medication Management
Medication policy, safe procedures and records, for managers and care teams.
Ask about this course - Basic Life Support & CPR
Basic life support and CPR, for care teams in every setting.
Ask about this course - Bloodborne Pathogens Awareness
Blood-borne virus awareness, for hospital teams.
Ask about this course - Clinical Waste Management
Handling healthcare risk waste correctly, for hospital teams.
Ask about this course - Lone Working & Personal Safety
Staying safe when you work alone in the community, for home care teams.
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Ready to talk about training for your team?
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