Course Outline
Introduction to ISO 9001
• Overview of ISO 9001 Quality Management Systems
• Purpose and benefits of ISO 9001 certification
• Structure of ISO 9001 (High-Level Structure)
• Key principles of quality management
Understanding ISO 9001 Requirements
• Context of the organisation
• Leadership and commitment
• Planning and risk-based thinking
• Support and operational control
• Performance evaluation
• Improvement and corrective action
Principles of Internal Auditing
• Purpose of internal audits
• Types of audits (process, system, compliance)
• Auditor roles and responsibilities
• Ethical conduct and objectivity
Audit Planning and Preparation
• Developing an audit programme
• Defining audit scope and objectives
• Preparing audit checklists
• Reviewing documented information
Conducting Internal Audits
• Opening meetings and communication
• Interviewing techniques
• Gathering objective evidence
• Observing processes and activities
• Recording audit findings
Identifying Non-Conformities
• Types of non-conformities
• Root cause awareness
• Writing clear and objective findings
• Differentiating observations vs non-conformities
Audit Reporting and Follow-Up
• Preparing audit reports
• Communicating findings effectively
• Corrective action processes
• Follow-up and verification of actions
Internal Auditing as an Ongoing Responsibility
• Supporting continuous improvement
• Monitoring audit effectiveness
• Integrating audits into organisational systems
• Promoting a culture of quality and accountability
Who the Course Is For
This course is suitable for individuals involved in quality management, compliance, and organisational improvement, including:
• Quality Managers and Quality Assurance personnel
• Internal Auditors and Audit Team Members
• Operations Managers and Supervisors
• Compliance Officers
• Process Owners
• Health & Safety and Integrated Management System professionals
• Senior Management involved in governance and oversight
No prior auditing experience is required, although a basic understanding of ISO 9001 is beneficial.
Why This Training Is Important
Quality Assurance
Internal audits ensure that quality management systems are functioning effectively
Identify gaps, inefficiencies, and improvement opportunities
Compliance
Organisations must demonstrate ongoing compliance with ISO 9001 requirements
Internal auditing is a key requirement for maintaining certification
Risk Management
Audits support identification of risks within processes and systems
Enable proactive corrective actions
Continuous Improvement
Structured audits drive ongoing organisational improvement
Support better decision-making and operational performance
Course Objectives
Participants will:
• Understand the structure and requirements of ISO 9001
• Learn principles and methodologies of internal auditing
• Plan and prepare internal audits effectively
• Conduct audits using structured techniques
• Identify and document non-conformities
• Report audit findings clearly and professionally
• Support corrective action and continuous improvement processes
Course Format & Delivery
Instructor-led training
• Interactive discussions and practical audit scenarios
• Case study-based learning
• Audit planning and reporting exercises
Delivered:
• Onsite at client premises, or
• At designated training venues
The course emphasises practical auditing competence and real organisational application rather than theory-only instruction.
Irish Legislation Supported
While ISO 9001 is an international standard rather than a legal requirement, this training supports organisational compliance with:
• Safety, Health and Welfare at Work Act 2005
• Safety, Health and Welfare at Work (General Application) Regulations 2007
This training supports organisations to:
• Maintain structured management systems
• Demonstrate compliance and due diligence
• Improve documentation and process control
• Support integrated management systems (quality, safety, environment)
Why Choose Samson Training
Samson Training delivers professional quality management training focused on practical application and organisational performance.
Our approach emphasises:
• Practical auditing techniques and real-world application
• Clear understanding of auditor roles and responsibilities
• Process-based and risk-based auditing approach
• Real organisational audit scenarios
• Consistent and professional training delivery
We position internal auditing as a strategic organisational tool for improvement — not just a compliance activity.
FAQ's
What is ISO 9001 Internal Auditor training?
Training that teaches participants how to plan, conduct, and report internal audits within a quality management system based on ISO 9001
Who should attend this course?
Individuals responsible for auditing, quality systems, or compliance within organisations
Do I need prior ISO 9001 knowledge?
No, but a basic understanding of quality management systems is helpful
Is this course suitable for all industries?
Yes, ISO 9001 applies to organisations across all sectors
Does this course include practical auditing exercises?
Yes, participants engage in audit scenarios, planning exercises, and reporting activities
