Course Outline
Module 1 – Introduction to AI
• What is AI?
• Generative AI
• Machine learning
• AI assistants
• Workplace applications
Module 2 – AI at Work
• Productivity
• Content creation
• Research
• Administration
• Data analysis
Module 3 – Generative AI
• How generative AI works
• AI-generated content
• Large language models
• Strengths and limitations
Module 4 – Effective Prompting
• Writing prompts
• Providing context
• Asking effective questions
• Reviewing outputs
Module 5 – AI Risks
• Hallucinations
• Incorrect information
• Bias
• Over-reliance
• Verification
Module 6 – Data Protection
• Personal data
• Confidential information
• Sensitive information
• Secure AI use
• Organisational policies
Module 7 – Responsible AI
• Human oversight
• Fairness
• Accountability
• Ethical use
Module 8 – AI & Cybersecurity
• AI-related security risks
• Deepfakes
• Phishing
• Information security
Module 9 – Practical AI Use
• Workplace scenarios
• Identifying appropriate AI use
• Reviewing AI outputs
• Practical examples
Module 10 – Knowledge Assessment
Online assessment.
Who the Course Is For
All employees, managers and workplace users of AI tools.
Why This Training Is Important
AI awareness helps employees understand how to use AI tools responsibly while recognising risks relating to accuracy, privacy, confidentiality and cybersecurity.
Course Objectives
Learners will:
• Understand AI fundamentals
• Recognise workplace applications
• Understand generative AI
• Use basic prompting techniques
• Recognise AI limitations
• Protect confidential information
• Understand responsible AI
• Recognise cybersecurity risks
Course Format & Delivery
Format: Self-Paced E-Learning
Assessment: Online assessment
Certificate: Certificate of Completion
Irish Legislation Supported
This course supports awareness of relevant Irish and EU requirements, including the EU AI Act, GDPR and Data Protection Act 2018, where applicable to workplace AI use.
Why Choose Samson Training
• Practical workplace AI awareness
• Non-technical content
• Realistic scenarios
• Responsible AI focus
• Online assessment
• Certificate of Completion
FAQ's
Is this course technical?
No. It is designed for general workplace awareness.
Does it cover generative AI?
Yes.
Does it cover ChatGPT?
ChatGPT and similar AI tools can be used as practical examples.
Does it cover data protection?
Yes.
Does it cover responsible AI?
Yes.
How long does it take?
Approximately 45–60 minutes.
Is there an assessment?
Yes.